Villages Refrigerator & Appliance Repair LLC
Hometown Service You Can Trust
Testimonials

Thanks to all of our customers!  Your business is so important to us.  Thank you for all of the referrals!

CLICK HERE TO FILL IN OUR SURVEY ONLINE IF YOU HAVE USED OUR SERVICE"

"Our second experience with Jim, outstanding !  Came and got us up and running in no time. So friendly and HONEST, we wouldn't use anyone else !"

Dan & Donna H.
The Villages

"Extremely pleased with the professionalism. He knows his appliances and their problems, and can fix them with complete satisfaction.  I would highly recommend him to anyone who has appliance problems on any makes and models."  Hugh R

"Sonny was truly amazing! One of the BEST technicians I have ever had work on our appliances" Mike R, The Villages

"Our Favorite! Fair- Well Skilled!- Courteous- The Best!"  Patricia P, The Villages

"Two days ago, I called a company that had a full page ad in the phone book -my fridge was leaking water.  I figured that if they could afford a full page ad, they must have lots of customers and know what they are doing, right?  Wrong.  I made an appointment for the next morning between 9 and 11 am.  By 11 am, no tech, no phone call.  11:30 tech calls.  I'm not happy.  He said he'd be here by noon.  Short story - he was here about 1/2 hour, even stepped outside to make a phone call (I assume to the office for guidance), but could not find the problem with the appliance.  He left with nothing being done or diagnosed.  He said someone would call me that afternoon to schedule another appointment (I assume with a different tech).  Guess what, no phone call.  Not even the next day!

"Sonny was very pleasant and helpful" Anonymous in The Villages

"Great Service!!" John H-The Villages

I called Jim.  Left a msg.  He promptly returned my call.  We made a same day appointment.  He diagnosed the problem as soon as he walked in the door - it wasn't the fridge, it was the dishwasher!  He hadn't even set his gear down.  That's what over 30 years of experience does - he just knew.

Jim was very thorough in not only explaining the problem but showing me what and where the problem was.  He took the time to educate me on how a dishwasher works.  He even knew the part numbers off the top of his head.  He had the parts with him, but he gave us an estimate of the cost of parts & repair vs a new one.  Gave us some advise as to what to look for in a new dishwasher and recommended where to look.  Then he gave us the option to think about it for a week or so.  If we want it repaired, he will come back (no charge for the extra service call) and do the repair.  Now, how honest and fair is that?

I was very, very impressed with his professionalism, promptness, knowledge, and fairness.  He will always be my first call when any problems arise.  Thank you, Jim.

The Nelson's "

"Sonny was very helpful and completely professional.  Will definitely call any appliance needs." Sue G-The Villages

"It was a completely professional experience and we were very happy with the work than was done to get our refrigerator back up.  We had previously had a GE technician out who did not correct the problem and charge a significant amount more.  Thank you so much!" Ron & Carmen S, The Villages


THANK YOU FOR YOUR FAST SERVICE. OUR TENANT WAS VERY PLEASED' I READ YOUR AD ON FACE BOOK AND INSISTED THAT MY CO-WORKER GIVE YOU A CALL. THANKS, BARBARA @ JONNIE HALE REALTOR



"I called Jim at 6:45 P.M. and told him about my washing machine. He diagnosed the problem on the phone. Was there at 10:30 Saturday morning. He had the part in his hand. Installed it and was gone. 100% correct. Jim is the guy to call !" Called from the Villages Yellow Pages-Deborah & Mike S
"Jim serviced our washing machine, and we are 100% pleased with his work, attitude, knowledge and experience." Joe & Stella W,The Villages

"Our fridge freezer stopped working.  A friend gave us Jim Risley's name.  He immediately appeared at our house with the correct part and fixed our problems.  He is quick, honest, reliable, personable and does he ever know a lot about appliances!!

A Happy Villages Resident
Belvedere Village"

"Jim was great. He repaired my refrigerator.  He was extremely knowledgable and explained everything.  He gave some really good advice about caring for the refrigerator.  Will have no problem recommending him to others. " John H, The Villages

"We were incredibly impressed with Jim and his professional and knowledgeable approach to our dishwasher problem. We called him in the morning and he was there by afternoon, prepared and equipped to help us. He not only fixed the problem but offered wonderful advice to help us avoid any problems in the future. We can't recommend him enough!" Glenn & Doris S, The Villages

"Jim was here within an hour or two of when I called him. That in itself is amazing. On top of that, within an hour he fixed our Kenmore dryer that has been taking longer and longer to dry since we moved here three years ago. Jim found and fixed the problem and while doing a thorough cleaning job of the guts in the machine, he found a diamond earring I lost about five years ago! He's our favorite Villager right now and will be our appliance guy forever!!
From a very happy customer." Ann & Geno M, The Villages

"Jim managed to fit me into a very busy day and did it very efficiently. He has my business from here on out. In Ohio we would have had to wait at least a couple of days before we had a functioning dryer. " Frank C, The Villages

"Having the opportunity to read testimonials on this website helped immensely in deciding who to call and we were not disappointed !" D&D Horne

"He did what the factory service rep failed to do.They replaced the unit,missing the real problem.Jim found and fixed the real problem and it  has been a month and it works great." Morgan J, The Villages                  

"Jim rearranged his schedule and was able to respond to my phone call the same day.  He is very knowlegeable and has experience on about every washing machine on the market.  We had called the service department for our make washer and they told us we needed a certain part, but when Jim came to install it, he knew exactly what was wrong and had us order the correct part.  He did not charge us to return to install the correct part." 
We highly recommend Jim for any appliance repair.  Dora & Harold S., The Villages

 "I was very pleased with the service provided.  Jim was 99% sure of my oven's problem when I called for an appointment.  He showed up on time, was professional, friendly, and very knowledgeable.  He was able to explain my oven's problem in layman's terms.  Although the part had to be ordered, it was there the next day and Jim fixed the oven in less than 15 minutes.  I would  recommend this company without reservation to meet your repair needs. " Elizabeth M, The Villages

"DID THE JOB TO MY TOTAL SATISFACTION
WILL RE-USE HIM AGAIN & TELL OUR FRIENDS " John D, The Villages

Mention you read our testimonials for $5.00 off your repair


"We called Jim early in the morning and he was here before noon to diagnose the problem, and give us an estimate. He told us that he had to pick up the part and return within 2 hours. True to his word, he returned on time and fixed the appliance so that it performed as good as new. I don't know of any other repair service that could respond so quickly and professionally. I would and will recommend Jim to all my friends and neighbors.." Doug K, The Villages

"The repairman diagnosed the problem over the phone and arrived with the part in hand. Fantastic service!!!!" M. Cohen-The Villages

"Jim was able to get to us in a couple of hours. Repair was done immediately since he had the required part in his car.  I will be recomending this repair service to others." Robert N, The Villages


"It is good to know a well experienced and honest appliance repairman like Jim. I will surely call him again for service on my appliances. And I have already referred him to many friends." BARB V.,The Villages

"I am very pleased that I chose to call Jim to fix my washer and refrigerator.  He was there the day after I called and explained everything before he did it.
Having been in the service business previously for over 30 years, it is a pleasure to meet someone who operates the way I believe all repair people should; with honesty and integrity.
Thanks Jim." Michael H. The Villages

"Answered questions thoroughly
wonderful knowledge of appliances, gave me free advice
quick repair" Brenda and Steve H- Oxford

Jim was very detailed in explaining the problem and what it would take to fix it.    I would referJim to anyone who would need appliance service.  Rich C-The Villages

Jim did an EXCELLENT job!!! I will HIGHLY recommend  Jim to everyone. Joe R-Churchill Downs, The Villages

Jim was very honest and a gentleman. He explained everything. We have already told all our neighbors & friends to call Jim when they need the best. What a relief to get someone as nice & honest as Jim- Bette & Lonnie A. The Villages

"We have NEVER had such a positive experience with a repairman technition. Jim knew everything about our oven and had it working like new in less than 15 minutes. If you ever need a professional appliance repairmen
CALL JIM FIRST. You won't be sorry!" Bob M, The Villages

Great service.  Jim arrived within 20 minutes from when I talked to him on the phone.  Refrigerator all fixed within the same hour.  He explained clearly what caused the problem and had all the parts to fix with him.  My water in the door now works great.  Sandy V-The Villages

 "I called Jim to schedule an appointment and Jim came less than an hour after I called about a problem with the icemaker in my refrigerator. Jim diagnosed the problem and had my icemaker working properly in less than an hour after he showed up!! I was really impressed that he came the same afternoon and with his expertise in diagnosing my problem. He was also very pleasant to deal with.I appreciated the quick response. I have dealt with other appliance repair contractors and had to wait for days for an appointment. Jim came the same day. Good job Jim!! Marc & Karen G, The Villages"


I was impressed with Jim because. He answered my questions over the phone and appeared to know exactly what he was talking about.Two other places were not sure and would have to come out first and see. I would call him again for any appliance that needs repairs.
Darryl B, The Villages

Jim arrived on time. He did not require the 4-8 hr window required by 98% of other service companies. The customer's time is important also! Dennis R...The Villages

I just wish all service people were like Jim. Jim had the problem solved within 15 mins of his arrival...I will recommend Jim to all my friends who need appliance repair. Thanks Jim! -Ronald P..The Villages

 Great to get service within 2 hrs. Will definitley recommend to others. This was my first need for appliance repair & I made a great choice for service! Barbara S- The Villages

Jim is fabulous..he found the problem and fixed my appliance the same day. Judy M..The Villages

Jim took the time to educate me on the problem with my appliance. Very professional and efficient. I would definitely recommend this service-Ken  The Villages

We couldn't be more pleased with Mr. Risley's service. We would highly recommend him. Jose & Maryann A-The Villages 

I appreciate doing business w/someone who clearly knows what he is doing & is very knowledgeable & up-to-date in his field.-Audrey B  The Villages

The appointment was timely & on schedule, the problem diagnosed quickly, and the work done effeciently. The cost was reasonable. Helen M-Ocala

 Jim was very thourough in checking the dryer. He found the problem..fixed it..& the dryer is working fine!-Jim & Mar B-The Villages

The service you provided for us on our washing machine was above and beyond our expectations. Your knowledge and experience was greatly appreciated. Many thanks for such good service! George J- Lady Lake

You are our service company. I see no reason to call anyone else. Will recommend you to anyone needing repairs & Service. Everything a service should be.  Howard L-The Villages.

I had made an appointment with Jim, which I had to cancel due to a scheduling confict on my part. He didn't complain about the cancellation, but instead suggested he might be able to work us in that evening.Sure enough, he called and said he would be right over, if it was ok with us. He showed up a short time later, quickly diagnoised the problem, made the repair, checked other parts for wear, and gave instructions for prolonging the life of the machine. All in all, it was a professional and very pleasant service experience-a rare occurance today. WE WOULD RECOMMEND HIM HIGHLY!!


I will highly recommend Jim to everyone who want reliable,honest and a knowledgeable appliance person in their home to handle their service needs. You can feel very confident that your repairs will be made expertly. Larry an
d Nancy P...The Villages.

 

Jim exceeded our expectations in every way! It was so obvious that he knew everything about our washer and dryer. He explained everything in common terms. Jim inspected all of our appliances and made suggestions on how to prolong their lives. We have NEVER had such a positive experience with a repairman and offer our highest praise. We will tell our neighbors and friends of our great experience and highly recommend Jim for your next repair. Thanks, Jim! You are a true professional! Clint & Reda W -The Villages

 

Jim was a true professional...identified the problem, fixed it, educated us on appliances in general, and responded to our service request very quickly... I would call Jim for any appliance repair in the future.

K. Caron-The Villages

Jim was polite, professional and gave us options prices and his recommendations. Our transmission was going and leaking fluid, so it was not worth the money to repair. I will recommend him to all my friends. He goes above and beyond and is simply the BEST!!!! M. Quimby-The Villages





To Schedule an Appointment send us a request on our Contact us page, or call (352) 216-8324 or (352) 348-3411

 


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